Returns & Shipping
Returns |
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Revival will accept returns within 15 days of purchase order. Products must be in new condition and unopened with original invoice receipt, are in good resalable condition and in original packaging to ensure credit. Buyer must pay all return shipping costs and returns will be subject to a 20% restocking fee. Returns must have a RMA (returned merchandise authorization) number before processing returns. To obtain an RMA number please call 541-918-2447. Once product has been received to 430 N. Oregon St. Ontario, OR 97914 and a count and inspection of the items has been completed a credit will be issued within 10 business days (excludes holidays and weekend.). Items will be credited back at original sales price minus 20% restocking fee.
Damaged or Missing products. |
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Vanguard will replace any products received that are missing or have been damaged through shipping process at zero cost with the same or similar original items purchased. All reports of missing or damaged items through shipping must be submitted to Vanguard, through your sales representative or by contacting us at 541-918-2447 within 5 days of receiving the product.
Shipping & Handling Policy. |
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